New Support System

[Ravenfire]

Just added it on, can be found on main menu at top "Support"...can someone test it for me please

Thanks

[Tinkabell]

Just done a ticket and it worked for me.

[Lemon]

Just clicked on it and it opened up fine Ravenfire. What is it for ... tickets ??

[Ravenfire]

Well instead of posting on forum if you have any problems such as gallery, techie problems etc etc, if you could do a support ticket in future it wont get "lost". I dont have as much time now to look at all posts so it means it will be easier for me to find and help people. Also will be set so other admin and mods can see it so any problems should hopefully be sorted quicker.

[Lemon]

Okdoky ... will try to remember to use tickets instead, thanks Toni x

[Tinkabell]

Toni got the pm about my ticket and got the following response when I clicked on the link.

Invalid Support Ticket specified. If you followed a valid link, please notify the administrator

[Ravenfire]

sorry i deleted it as it was a test

[Tinkabell]

Thats ok, just was being good and doing as the instructions said.

[Ravenfire]

Thats great thanks, all seems to be working. I know its easier to a certain degree to post on forum but posts do get missed.

Thanks