chris
12-11-2008, 07:06 PM
customers have money to spend!!
I offer free airmail from germany on the Christmas pyramids for European countries. Chap from Hong Kong purchased one so I had to email to say that there would be an additional chrage of £16 to airmail to HK (I make nothing) and also offered to refund the order.
Thought I would get a load of abuse and he emailed straight back and said "no problem - just take it from my credit card"!!
Just need a few more of those!!
I offer free airmail from germany on the Christmas pyramids for European countries. Chap from Hong Kong purchased one so I had to email to say that there would be an additional chrage of £16 to airmail to HK (I make nothing) and also offered to refund the order.
Thought I would get a load of abuse and he emailed straight back and said "no problem - just take it from my credit card"!!
Just need a few more of those!!