Why do they do that?

[Mary Poppins]

I am sick and tired of paying Royal Mail for Recorded Delivery because I want to get confirmation that a parcel has arrived safely and I sit and wait for days and the reference number never shows up as being delivered. I then have to contact the customer to see if it has been delivered and they say yes it has been delivered. I feel really embarassed having to contact the customer and very angry that I pay the extra for this service and they don't obtain a signature for the item.

Rant over. :D

[buppybean]

I agree, I have a stack of recorded slips her going back to last year that are showing as unsigned.

I believe you can claim it back but they need receipts and the slip and you have to fill in a form for each one.

[baby-bean]

Argh. I hate RM at the moment.

[lajlaj]

Because they can get away with it because there is no viable alternative. Don't set me off on RM at the moment. Plus they are threatening strike action again.